We respect the privacy of our users, and do not collect information from you without your knowledge. We need the following information in order to process your requests: your name, e-mail address and mailing address. If you are making a reservation, we also require your credit card number and its expiry date. We use the information we collect to process your requests and to notify you of its status. We will not release your registration, personalisation and usage data to outside organisations. We may however use information collected for market analysis and we may provide aggregate statistics to reputable third party vendors. We will not include any information that will personally identify any individual to any third party.
You acknowledge and agree that we may, from time to time, access your account and other parts of the service as necessary to identify, investigate or resolve technical problems or to respond to service complaints.
If you choose to personalise this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.
Please use Internet E-Mail only to send Us non-confidential notes. Do not include confidential personal or private information. For your protection, our responses will not include any confidential information. Please do not use Internet E-Mail to send us transaction instructions. Customers who choose to send Internet E-Mail messages to Us that contain confidential, private or personal information do so entirely at their own risk.

When you visit our Site, you are initially given a "cookie", and your computer is assigned an ID number. A cookie is a commonly used device which stores information placed by a Web site in a storage place on your own computer. Our cookies do not contain any personally identifying information. We use cookies to track your computer's usage patterns on our Site, and to enhance your visit to the Site. We also use cookies to collect and maintain aggregate Web site data (such as the number of visitors to a particular site) which helps us see which areas are popular with our users and which are not. Among other things, this helps us improve and update the Site, based on such data as total number of visitors and pages viewed. If you don't like cookies, your web browser likely includes an option that allows you not to accept them. We don't recommend using this option, however, as it makes browsing our Site a less enjoyable experience because the Site is not able to recognise you and your preferences for information.
Once you have visited our Site and accepted our cookie, your ID number is automatically assigned to your computer whenever you surf our Site. Despite the fact that you remain anonymous until you enter personal information in the Site, the ID number allows us to log your session, so that we may better assist you should you need some individualised service or support. Once you enter personal information in the Site, we associate your ID number with your contact information so we can recognise you on a future visit. We also use it to keep track of your "hot buttons" (information that appears to be of personal interest to you).

If you elect to make a room reservation through Our web sites, you will need to furnish your name, telephone number, email address, dates of your stay, the number of rooms you will require and the number of adults and children online. The information you furnish when making a reservation will be used to fulfill your reservation and may be used as otherwise disclosed in this policy.

We are not responsible for the data collection practices, the privacy policies or the content of Web sites other than this Site, including any Web sites that are accessible via a link from this Site.

We reserve the right to modify this Privacy Policy at any time without notice and such modification shall be effective immediately upon posting of the modified policy on this Site. Accordingly, your continued access or use of this Site is deemed to be your irrevocable acceptance of the modified policy. However, we will seek your consent if we want to use your Personal Information for purposes other than those you have agreed to previously.

Your use of Our Site indicates your agreement to this policy and your agreement to be bound by Our Legal Terms and Conditions.

We always take the utmost care to ensure that the data we obtain from you is not used in a way that you may be unaware of or not agreeable to. For example, due to the personal nature of the information you give when making a reservation, the reservation system is secure, such that your credit card number is protected.
However, there are a few special cases worth noting when you are contemplating giving personal information to us. It is important to note that any e-mail communication to and from our Site is not secure. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to Us by e-mail (from the Contact Us section of the site). We recommend that you do not include any confidential information when using the e-mail forms in the site (for example do not provide credit card numbers here). For your protection, our e-mail responses to you will not include any confidential information.

Your privacy concerns are important to Us. We hope this Privacy Policy has been helpful to you. If you have questions regarding this Privacy Policy, please feel free to email Us at OFFICE@HOTEL-ANA.RO